May CLEARANCE EVENT up to $1500 Off!   Get Coupon Now

Technical Support

For Customer Service, Please Call 423-349-2900, Option 6

Select your Product Series, Model, and Support Topic:

Instructional Videos

Aqua Living FAQ - Hot Tub Pre-Install Checklist

Spa Diverter Valves

TP600 Quick Start

Aqua Living FAQ - Draining Your Hot Tub

Aqua Living FAQ - Bluetooth Pairing

Aqua Living FAQ - Bluetooth Pairing

View All Videos
View All Videos

Spa Instruction Manuals

Click on the links provided below to download the PDF files

AQL Spa Manual
Spa Owner’s Manual
Spa Touch Instructions
SpaTouch 2 User Guide
SpaTouch 3 User Guide
Prozone CSS-5 Salt Sanitizing System Manual
Fire Feature Manual
UV Instructions
Wiring configuration

Download the Balboa Worldwide App

bwa™ by Balboa

Simple. Powerful. Smart.

Introducing the latest bwa™ by Balboa apps for both iOS and Android!

iOS: Balboa’s newest WorldWide 4.7 App is now available for download in the iOS App Store.

Android: The WorldWide 4.1 App is now available on Google Play.

Experience improved cloud connections, enhanced security, and easy navigation for better control of your spa settings.

BWA™ QUICK TIP VIDEOS

Introduction

Downloading the BWA™ App

Demo Mode

Demo Direct Mode

Demo Local Mode

Account Setup and Cloud Mode

Reset Password

Lost Login ID

Erase Account

Series Review

View All Videos
View All Videos

SPA TOPSIDE INSTRUCTIONS

Catalina Luxury Topside Instructions
Dr Wellness 1 Pump BP600 Topside Instructions
Dr Wellness 3 Pump BP600 Topside Instructions
Dr Wellness 1 Pump VS200 Topside Instructions
Dr Wellness VL400 1 Pump Topside Instructions
Dr Wellness 2 Pump BP600 Topside Instructions
Dr Wellness VL400 2 Pump Topside Instructions
Hudson Bay Topside Instructions
Plug & Power 3 Pump BP Topside Instructions
Plug & Power VL400 2 Pump Topside Instructions
Tuff 1 Pump BP600 Topside Instructions
Tuff 2 Pump BP600 Topside Instructions
Tuff Spas 250 Platinum VL400 Topside Instructions
Tuff Spas VL400 Topside Instructions
Tuff Spas Zen Topside Instructions

Empowered by Passion: Aqua Living Factor Outlets is proudly an employee-owned company, where every individual has a stake in our success.

Main Menu
  • HOME
  • FINANCE
  • SHOP HOT TUBS & SPAS
  • SPA SELECTORS
Meet Aqua Living
  • WHY AQUA LIVING
  • ABOUT US
  • LOCATIONS
  • BLOG
  • SITEMAP
Customer Service
  • CONTACT US
  • SUPPORT CENTER
  • SHIPPING & RETURNS
Facebook-f Twitter Instagram
Sign up to our newsletter

Receive Special offers and first looks at new products

Empowered by Passion: Aqua Living Factory Outlets is a wholly-owned subsidiary of LPI, Inc.

LPI, Inc. is proudly an employee owned company, where every individual has a stake in our success.
Main Menu
Meet Aqua Living

See for yourself, check our ratings and compare us against the competition. poolandsparatings.com

Customer Service
Instagram Facebook-f Youtube Tiktok

© 2025 LPI | All Rights Reserved | Privacy Policy | Terms and Conditions

Website Design by
Floating Image